Important: Permanent Deletion

Deleting your account and data is a permanent action that cannot be undone. Please read the information below carefully before proceeding.

What Will Be Deleted

Profile Information

  • Name and contact details
  • Account credentials
  • Profile preferences
  • Account settings

Order History

  • All past orders
  • Order details and invoices
  • Shipping addresses
  • Payment information

Saved Data

  • Wishlists and favorites
  • Saved addresses
  • Payment methods
  • Search history

Communication

  • Support tickets
  • Chat history
  • Email correspondence
  • Feedback and reviews

Legal & Business Requirements

Please note that we may be required to retain certain information for legal, tax, or business purposes, including:

  • Transaction records required by law (typically 7 years for tax purposes)
  • Information related to ongoing legal disputes or investigations
  • Data necessary for fraud prevention and security

Such data will be retained only as long as legally required and will be deleted once the retention period expires.

Request Account Deletion

Please fill out the form below to request deletion of your account and personal data

Enter the email address associated with your account
Optional: Help us verify your identity
Cancel

What Happens Next?

1

Submit Request

Fill out and submit the deletion request form above

2

Verification

We'll verify your identity and account ownership via email

3

Processing

Your account and data will be deleted within 30 days of verification

4

Confirmation

You'll receive a confirmation email once deletion is complete

Before You Delete

If you're experiencing issues or just need a break, consider these alternatives:

Update Your Preferences

You can update your account settings, email preferences, or unsubscribe from marketing emails without deleting your account.

Contact Support

If you're having issues, our support team can help. Contact us before making a permanent decision.

Download Your Data

Before deletion, you may want to request a copy of your data for your records.